Increasingly, city, county, state, and national government offices and agencies are turning to IVR products & services to deploy touch-tone and voice driven IVR applications for their citizens, residents, officers, and employees.

Auto-attendant: Many government offices and agencies benefit from IVR based, voice driven auto-attendant to answer their main office numbers. A voice driven auto-attendant lets callers simply speak the name of the person, office, or agency they want to reach. The auto-attendant then connects the caller with that person or location.

Telephone notification: Most government agencies and offices are looking for solutions to quickly deliver time-critical information to officers, employees, and citizens.   The IVR platform enables instant delivery of time-critical information via calls to any desk or wireless phone.   This solution is invaluable during emergencies and for important announcements.

License, tax, and ticket reminders: Offices and agencies responsible for collecting license fees, taxes, and unpaid tickets use IVR solution to place automatic payment reminder calls to customers both before and after payments are due, reducing uncollected fees and legal problems for citizens.