OUTBOUND IVR(TM)
is a revalutionary method of contacting your customers and
prospective customes with ease. Outbound
IVR is an automated contact system that allow our customers to
contact thousands of customers and prospective customers and direct
them to take actions to order your services, receive more
information or speak with one of your representatives.
HOW DOES IT
WORK
- Thousands of automated clls are generated out to
your customers.
- Your prospective customers receive calls
requesting action
- Customer choose options 1 to 4
- Customers choics are actioned.
Industry Case Study 1: Bank and
Finance
Residential Customers receive an automated
call stating: "Goodevening, this is a call from XYZ mogage
finance. Do you know who to safe guard yourself from rising interest
rates? To find out how, choose from the following menue: PRESS 1 to
speak to a financial consultant, PRESS 2 to request a time for a
call back, PRESS 3 to recive information via email"
Industry Case Study 2: Trave & Transport
A list of prospective and past cosntomers are
contacted via Outbound IVR(TM) . Customer
are infomed of an upcoming special. "Goodevening, ABC travel has
chosen you to be one of 10 vlued customers to receive a holiday to
Noosa for $399 for 4 nights. To fid out more, PRESS 1 to speak with
a consultant.Please note this is a FREE call"
OTHER INDUSTRY SOLUTIONS
- Banking & Finance
- Retail
- Food and Beverage
- Government Departments
- Health & welfare
- Travel & Hospitality
- Marketing
- Motor Vehicle Industry
.